New study provides extensive market share and breakouts by version, industry, and region for Google Messaging and Collaboration services aimed at both consumer and business markets.

For Immediate Release

Contact: Todd Yamasaki
The Radicati Group, Inc.
(650) 322-8059
admin@radicati.com

Palo Alto, CA – January 17, 2011 – The Radicati Group’s latest study, “Google Email and Collaboration Market Analysis, 2011-2015,” provides extensive market share, installed base, four year forecasts and breakouts by business size, region, and version as applicable for all main Google messaging and collaboration services aimed at both consumer and business users. Services analyzed in the report include: Google Gmail, Google Apps, Google Message Security, Google Message Discovery, Google Talk, Google Voice, and Google Android.

Google’s email service, Gmail, has also seen strong growth over the last 12 months. A key differentiator for Google has been the deep integration with other Google tools and services that Gmail provides. However, Google still lags behind in its some of its social networking features and needs to implement a richer set of features such as communities, social bookmarking, and wikis.

Google’s Google Apps business-oriented services have become popular particularly among businesses of all sizes looking for an alternative to more expensive, on-premise products. However, Google will continue to face tough competition in this market from more established enterprise players such as Microsoft.

To order a copy of the study, or for additional information about our market research programs, please contact Todd Yamasaki at (650) 322-8059, or visit our Web site at https://www.radicati.com.