Instant Messaging solutions are increasingly blurring the line with Unified Communications by adding voice and video chat capabilities, as well as mobile device access and integration with Social Networks. This study provides a comprehensive analysis of the Instant Messaging market including:

• Installed Base and Revenue Market Share by Vendor, Four-Year Forecasts, and Breakouts by Region and Business Size.
• The Study Covers Four Key Market Segments:
  o Public IM
  o Enterprise IM
  o IM Management & Security
  o IM Aggregators
• Key statistics on Worldwide IM Accounts and Users, IM Traffic, and Consumer vs. Business IM users.
• An in depth analysis of key market players: Actiance, AOL, Bloomberg, Cisco, eBuddy, Facebook, Fring, Global Relay, Google, IBM, Meebo, Microsoft, Novell, Skype, Symantec, Tencent, Thomson Reuters, and Yahoo!.

This report is intended for Organizations, Vendors, and Investors who need to make informed decisions about the Instant Messaging market.