Avoid the Spam Folder
August 31, 2012
CRM Magazine

Approximately 15 percent of the emails that the average person receives are spam emails, according to a recent report by technology research firm The Radicati Group.

Socialize: Comparing enterprise social software vendors
August 24, 2012
Tech Target

“I have to admit we feel there isn’t a lot of differentiation out there,” said Sara Radicati, president and CEO of The Radicati Group Inc., which monitors the space. “It comes down to relatively small things that people find useful more than anything else, and it really depends on the customer organization and their own culture.”

Email Vs. Instant Messaging
August 16, 2012
Business 2 Community

There’s no doubt about it, instant messaging is on the rise. According to a report by Radicati Group, instant messaging accounts will reach 2.7 billion this year and peak at 4.3 billion by 2016.

Email Takes Up 28% of Workers’ Time
August 1, 2012
mashable Business

The McKinsey report didn’t outline the number of emails workers process per day. However, a report from the Radicati Group this year found that the average corporate email user sends and receives about 105 emails a day.